Refund Policy

Thank you for shopping with us.

1. No Return on Opened Products
Due to the nature of attar and fragrance products, we do not accept returns or refunds once the product has been opened or used.

2. Damaged or Wrong Product
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos or videos as proof.
After verification, we will offer a replacement or refund.

3. Order Cancellation
Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible.

4. Refund Process
If a refund is approved, it will be processed within 5–7 business days to your original payment method.

5. Non-Refundable Situations

• Change of mind

• Slight variation in fragrance

• Delay in delivery due to courier issues

6. Contact Us
For any refund-related queries, please contact us through our website or support details.

By placing an order, you agree to this refund policy.